State Farm® Insurance Agent John Kater

"Johne has been my agent for over 20 years. John and his team provide excellent service, they are always available, very responsive to my questions and insurance needs."

"Today, I received an email letting me know that I qualified for a State Farm Mutual Dividend Payment. Much to my surprise, it was not a scam. I am very happy to receive the payment. 😊"

"I have been with this State Farm office for years. The last couple of times that I attempted to comparison shop, the pricing couldn't be beat, so I have stayed with State Farm for auto and homeowner's insurance."

"I have worked with John and his staff in his Newark office for vehicle, home and rental property insurance. The office personnel are extremely helpful, efficient and very clear in their communications. They have been delightful to work with."

"We have been with this State Fram office for over 50 years. Our first agent was Don Godfrey. We now are serviced by John Kater. Over the years we have had excellent service. Lisa Hill is dynamic. She extremely knowledgeable in all areas of insurance. We have never been disappointed or dissatisfied with her advice or any assistance we have received from the other staff members. Donna Godfrey has also been very helpful over the years. We recently purchased another vehicle and the guidance for purchasing the insurance was great. We would definitely recommend this office."

"Have been doing business with this group since 1998. Love these folks. They are always looking out for me and my needs. Thanks, John and Mary."

"Friendly, extremely helpful, honest. John and his crew will go the extra mile to ensure things are clear and timelines are met. They will be honest about costs."

"Very helpful with info regarding my auto and renters insurance questions. Staff was very friendly and informative
."

"Had a great experience and was helped by the amazing staff all the way through the process."

"Excellent service, fast and helpful when you have a claim. Available to answer questions when you need it. John and his team are great!"

"Had my policy transferred here from a Md location I was having difficulty with.

I ended up cancelling my entire vehicle policy and only keeping my life insurance with state farm as of today. It doesn’t go with out saying they are great here, very kind and personable . Never make you feel like you’re bothering them"

"I would like to say thank you to Mary P!!
She had nothing to do with my case but went out of her way to make sure that I was well taken care of and understood everything that I needed to do.
She was extremely professional and very patient with me. If this is an example of State Farm it's a really good one! Thank you!"

"I have worked with John and Donna since 2006 and have nothing but great things to say. I use them for all my insurance needs such as car, home, life, and renters for my son. The service is excellent, and much better than the internet insurers. I highly recommend!"

"Awful customer service when you actually have an accident. Go with USAA if you can."

"I was recently in DE visiting with my parents and helping my mother with some updates she was making to their insurance policies. In contacting the office I had the good fortune of reaching Donna Godfrey. After explaining the situation, she not only was able to offer a way to address our need quickly and easily, but went the extra 1000 miles and offered to drop the form by my parents' home for signature to make it easier for my mother! She was a great listener, helpful, professional , compassionate, knowledgeable, and incredibly flexible and accommodating. That's my definition of exceptional, above and beyond customer service! And in this day and age, that's what you want from your insurance broker. Thanks Donna!"

"I highly recommend John and his team. He will take the time to meet with you, discuss options, and work to get you the best coverage for the best price."

"John made everything super easy to understand for someone like myself who had no clue what he was doing. He took time to explain, share what he thought would save me money, and showed he really cared about me as a person and not just someone who needs insurance."

"Great customer service, decent rates, especially if you can bundle"

"Fantastic service and excellent products. John and his staff are knowledgeable, wise and caring. They are always willing to answer a question or help with a problem. What you want in an agent."

"John and his staff at State Farm are great! Always very responsive and helpful for any of my insurance needs"

"John is a fantastic agent and his office staff is kind and friendly. If you're in the area and are looking for an insurance agent this is the place to swing by and sign up or shop around."

"John and his staff are amazing! He is very responsive and is always looking out for my best interest and the best discounts."

"John is not only a great insurance agent he is also a great friend. He always picks up the phone and is very responsive. He has been great to work with for many years! Thanks John!"

"Great customer service!"

"We needed car insurance for a new car at short notice and John took care of us and the cost of the insurance was also less than we had anticipated which was even better!"